Privacy Policy

1. Business operator

2. Information we collect

We may collect the following information when providing AgreePack.

• Name, email address, and account information
• Subscription information, plan information, and billing-related information
• Service usage information such as document sharing, consent history, operation history, and audit logs
• Technical information such as device information, browser information, and access logs

3. Purpose of use

We use the collected information for the following purposes.

• Providing, maintaining, and improving the service
• Identity verification, authentication, and account management
• Billing processing, subscription management, and support
• Handling failures, preventing unauthorized use, and ensuring security
• Important notices, changes to terms, and legal compliance

4. Use of external services

We may use external services for payment processing and other business operations. For example, Stripe is used for billing processing for the Standard plan.

Please also review the terms and policies of each external service provider regarding how they handle information.

5. Disclosure to third parties

Except as required by law, we do not provide personal information to third parties without the consent of the individual.

6. Security measures

We strive to implement necessary and appropriate security measures to prevent leakage, loss, damage, unauthorized access, and similar risks related to personal data.

These security measures may include access control, management of authentication information, management of contractors, management of stored data, incident response, and operations to prevent recurrence.

For details of security measures that must be made available to individuals under applicable laws, please contact us using the inquiry contact below.

7. Retention period

We retain information to the extent necessary to achieve the purposes of use. Even after account deletion or contract termination, we may retain information for a certain period for legal compliance, dispute prevention, audit response, and similar purposes.

8. Disclosure, correction, deletion, suspension of use, etc.

If an individual requests disclosure, correction, addition, deletion, suspension of use, erasure, suspension of provision to third parties, or similar actions regarding retained personal data concerning them, we will respond appropriately in accordance with applicable laws.

If you wish to make such a request, please contact the inquiry contact below with the information necessary for identity verification. We will provide details of the procedure, required documents, response method, and related information.

9. Inquiry contact

For inquiries, complaints, consultations, and requests for disclosure or similar matters regarding the handling of personal information, please contact us using the information below.

10. Changes

We may revise this policy as necessary. If there are important changes, we will notify users through the service or by an appropriate method.